PRIVACY POLICY

Data controller: Marta Mendez Delgado

NIF (Spanish tax number): 50301290Z

Address: Calle Rodriguez Marin 84, MADRID

Email: martamendezart@gmail.com

Depending on how you use the website, we may collect the following data:

• Name and surname.
• Email address.
• Telephone number, if you choose to provide it.
• The postal address required in order to make a delivery.
• Data relating to your commission or enquiry.
• Information required in order to process the payment.
• Any other information you choose to provide voluntarily when contacting me.

We do not request personal data that is not necessary in order to handle your enquiry, purchase or commission.

Personal data may be used in order to:

• Respond to enquiries and requests for information.
• Handle quotes and bespoke commissions.
• Handle the purchase of works.
• Arrange and carry out deliveries.
• Handle payments and matters relating to the purchase.
• Maintain communication with you while a commissioned work is being produced.
• Deal with any incidents, complaints or requests.
• Comply with the applicable legal obligations.

Your data is processed, depending on the particular situation, on the following legal bases:

• The performance of a contract or of the steps necessary to handle a commission requested by you.
• Compliance with legal obligations.
• Your consent, where this is required.
• Legitimate interest, where applicable and always respecting your rights and freedoms.

Personal data will be kept for as long as necessary to fulfil the purpose for which it was collected.

Where there is a contractual relationship or a legal obligation, the data may be kept for the periods required by the applicable legislation.

Once the data is no longer necessary, it will be deleted or kept duly blocked where there is a legal obligation to do so.

Your personal data will not be sold or transferred to third parties for commercial purposes.

However, where necessary in order to provide the service requested, certain data may be disclosed to suppliers or companies involved in handling the order.

For example, in order to make a delivery, it will be necessary to provide the carrier with the data needed to deliver the work correctly, such as the name and the delivery address.

Certain data may also be accessed by providers of technology, payment, web hosting or administrative management services, whenever this is necessary in order to provide their services.

In order to send works to the address indicated by the customer, it will be necessary to provide the carrier with the data essential to carry out the delivery.

Deliveries are currently made through Correos, the Spanish postal service.

The data provided will be used exclusively to arrange the delivery and for purposes related to the service contracted.

When you make a payment, external payment providers or platforms may be involved.

Payment data may be processed directly by those providers in accordance with their own privacy and security policies.

No bank card details will be stored on this website unless expressly stated otherwise.

If you use a contact form or send a message by email, the data provided will be used to respond to your request and, where applicable, to handle the commission or service requested.

Your data will not be used to send you unsolicited commercial communications.

You will only receive commercial communications, newsletters or promotional information where there is an appropriate legal basis for doing so and, where necessary, you have given your consent.

You may withdraw your consent at any time.

You may exercise the following rights in relation to your personal data:

• Access: to find out what personal data we are processing.
• Rectification: to request the correction of inaccurate or incomplete data.
• Erasure: to request the deletion of your data where this is legally possible.
• Objection: to object to certain processing activities.
• Restriction: to request that the processing of your data be restricted in certain circumstances.
• Portability: to request your data in a structured format where this is applicable.
• Withdrawal of consent: where the processing is based on your consent.

To exercise your rights, you can send a request to: martamendezart@gmail.com

The request must include sufficient information to allow your identity to be verified and your request to be handled correctly.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) if you consider that the processing of your data does not comply with the applicable regulations.

We adopt reasonable and appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, alteration or disclosure.

However, no system for storing or transmitting information over the internet can guarantee absolute security.

This website is not specifically aimed at minors.

If you are a minor and wish to place a commission or provide personal data, you must do so with the authorisation of your parents, guardians or legal representatives where this is required.

This Privacy Policy may be updated whenever necessary in order to adapt it to legal or technical changes or to changes relating to the operation of the website.

The version published on this page will be the one applicable at any given time.

If you have any questions about the processing of your personal data or wish to exercise your rights, you can contact me at martamendezart@gmail.com